Aventura Spa Palace - Riviera Maya

Km 72, Carr. Cancun-Chetumal, Riviera Maya, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Aventura Spa Palace - Riviera Maya

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Swim-up bar

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Editorial review:

This large and serene adults- only resort is staffed by welcoming personnel known for their attention to detail. It features sublime seaside grounds, a plethora of swimming pools, an amazing spa, a slew of activities ranging from yoga to climbing to tennis to water sports (and access to the other Palace resorts via free shuttle), a variety of restaurants and comfortable rooms.

Overview

Hard Rock Heaven Hotel is a 5-star property situated about 26 km from Xel-Ha. The hotel opened its doors in 1996 and was remodeled in 2004.

Dolphin Discovery Puerto Aventuras is about 20 minutes' walk away. There are restaurants and golf courses in the area.

The hotel features an ideal location with proximity to a cove and parks.

The property is located within a 70 km distance of Cancun International airport.

Rooms

Hard Rock Heaven is a traditional hotel offering rooms with climate control, high-speed internet, television, a sitting area and an iron with ironing board as well as marble bathrooms with a shower, a spa bathtub and toiletries. Hard Rock Heaven Hotel features rooms with the garden view. They are equipped with a dishwasher, a fridge and a stove.

Eat & Drink

Guests can enjoy fresh flavors of Latin American meals at the a la carte restaurant. The large bar serves a selection of juices, liquors and coffee. Offering a variety of dishes, Mango's are about 1000 meters away.

Services

Guests can rent bicycles and cars at the hotel.

Relax

Cribs, a game room and a pool are available for children. Snorkeling, basketball and volleyball as well as a gym, yoga classes and a fitness center will help travelers keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   777.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Adults only
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Ice machine
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Scuba diving
  • Aqua fitness
  • Cycling
  • Tennis court
  • Basketball
  • Volleyball
  • Golf course
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • In-room breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Children's pool
  • Game room

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Live entertainment
  • Night club
  • Theater
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • Pool view

Room facilities

  • Air conditioning
  • Heating
  • VIP room facilities
  • Mini-bar
  • Connecting rooms
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Room toiletries
  • Lighted makeup mirror

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Aventura Spa Palace - Riviera Maya Riviera Maya location
Show big map »

Hotel Address:

Km 72, Carr. Cancun-Chetumal, Riviera Maya, Mexico, 77710

Get directions
City Center
  • Riviera Maya
    12.4 mi
Airports
Beaches
  • Xpu-ha Beach
    4900 ft
  • Fatima Bay
    5100 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    777

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedRiviera MayaAventura Spa Palace

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Club Room
  • Max occupancy:

    2 persons

  • Check Prices
Grand Deluxe Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
Aventura Spa Palace photos Room
Double Room
Pool view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Single bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Bathtub
    • Balcony
    • + More
  • General:Internet access
  • Safe
  • Slippers
  • Terrace
  • Ironing facilities
  • Telephone
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Fridge
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Standard|DOUBLE TWINS

Grand Two Room Double Room
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • + More
  • General:Internet access
  • Safe
  • Terrace
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Fridge
  • Media:Radio
Room Description:

Standard|DOUBLE TWO BEDROOMS

King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 King-size bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • + More
  • General:Internet access
  • Safe
  • Terrace
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Fridge
  • Media:Radio
Room Description:

Standard|Rock Royalty Platinum King

Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
Two-Bedroom Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Aventura Spa Palace photos Room
Suite
  • Max occupancy:

    6 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Balcony
    • Air conditioning
    • + More
  • General:Internet access
  • Slippers
  • Terrace
  • Ironing facilities
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Hot tub
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Fridge
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

This suite has a minibar, air conditioning and bathrobe.

Two-Bedroom Suite
Sea view
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • In-house movie
Room Description:

Suite|DOUBLE DOBLE ROCK SUITE PLATINUM 2 BEDROOMS

Leisure Two-Bedroom Rooftop Suite
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Double beds

  • Check Prices
Leisure Rooftop Suite
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Standard|QUADRUPLE TWO DOUBLE BEDS

Two-Bedroom Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Standard|QUADRUPLE TWO BEDROOMS

Superior Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • + More
  • General:Internet access
  • Safe
  • Terrace
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Fridge
  • Media:Radio
Room Description:

Superior|DOUBLE SUPERIOR

Aventura Spa Palace photos Room
Deluxe Double Room
  • Max occupancy:

    250 persons

  • Bed type:

    1 Double bed, 2 Double beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Bathtub
    • Balcony
    • + More
  • General:Internet access
  • Safe
  • Slippers
  • Terrace
  • Ironing facilities
  • Blinds
  • Telephone
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Hot tub
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Fridge
  • Media:Flat-screen TV
  • Wake up service
  • In-house movie
  • CD player
  • Radio
Room Description:

This double room has a balcony, bathrobe and minibar.

Aventura Spa Palace photos Room
Deluxe King Room
  • Room size:

    485 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Jacuzzi
    • Bathtub
    • Balcony
    • + More
  • General:Slippers
  • Ironing facilities
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hot tub
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Coffee machine
  • Media:Flat-screen TV
  • Wake up service
  • In-house movie
Room Description:

This double room features a balcony, bathrobe and minibar.

Aventura Spa Palace photos Room
Deluxe Flat
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Slippers
  • Terrace
  • Ironing facilities
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Jacuzzi
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toiletries
  • Toilet
  • Bedding:Hammock
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This air-conditioned room is equipped with Wi-Fi and comes with a private balcony with a hammock, as well as a mini-fridge, a flat-screen TV with satellite channels and a safety-deposit box. Guests will also find a coffee maker, telephone and a private bathroom with free toiletries. This room also has a private sky terrace with a hot tub.

Deluxe Family Room
  • Max occupancy:

    4 persons

  • Check Prices
Deluxe Family Connecting Room
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Double beds

  • Check Prices
Aventura Spa Palace photos Room
Diamond Double Room
  • Room size:

    485 sq. feet

  • Max occupancy:

    250 persons

  • Bed type:

    1 Double bed, 1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Bathtub
    • Balcony
    • + More
  • General:Internet access
  • Slippers
  • Terrace
  • Ironing facilities
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Hot tub
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Fridge
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

Deluxe|Deluxe Diamond Special

Aventura Spa Palace photos Room
Diamond King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • In-house movie
Room Description:

Deluxe|DOUBLE DELUXE DIAMOND KING

Aventura Spa Palace photos Room
Diamond Flat
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Slippers
  • Ironing facilities
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hot tub
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toiletries
  • Toilet
  • Bedding:Hammock
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
Room Description:

This air-conditioned room is equipped with Wi-Fi and comes with a private balcony with a hammock, as well as a mini-fridge, a flat-screen TV with satellite channels and a safety-deposit box. Guests will also find a coffee maker, telephone and a private bathroom with free toiletries. This room boasts a free beach bag and bottle of wine, plus an iPod docking station.

Luxury Room
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices

Aventura Spa Palace Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Local attractions

  • Fatima Bay5100 ft
    301 Punta Matzoma, Puerto Aventuras
  • Cenote Azul 2.9 mi
    Quintana Roo
  • Rio Secreto7.4 mi
    Carretera Federal Libre Chetumal _ Puerto Juarez Km 283.5 Ejido Sur
  • Oasis Beach5100 ft
    Puerto AventurasMexico
  • Cenote Jardin del Eden 3.2 mi
    Km.26 Carretera Cancun Tulum

Near the hotel

  • CEDAM Museum 4100 ft
    Intersection of Punta Celis & Bahia Xcacel Streets
  • Xpu-ha Beach4900 ft
    Puerto AventurasMexico
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    777

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedRiviera MayaAventura Spa Palace

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Aventura Spa Palace Reviews

Guest reviews are submitted by our customers after their stay at Aventura Spa Palace

Average guest rating

9.2out of 10
Superb
Based on 47 reviews

Rating by category:

Service
9.2
Rooms
9.4
Value
9.1
Location
8.8

Guest reviews

    How to reach hotel

    hotel Aventura Spa Palace - Riviera Maya Riviera Maya location
    Show big map »

    Hotel Address:

    Km 72, Carr. Cancun-Chetumal, Riviera Maya, Mexico, 77710

    Get directions
    City Center
    • Riviera Maya
      12.4 mi
    Airports
    Beaches
    • Xpu-ha Beach
      4900 ft
    • Fatima Bay
      5100 ft
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Number of rooms:
      777

    Hotel Awards

    MexicanHOTEL AWARDSHighly RecommendedRiviera MayaAventura Spa Palace

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Mexico

    Use Badge